Privacy and Data Security
1. Privacy – General Information
The following information provides a simple overview of what happens to your personal data when you visit our website. Personal data is any data that can be used to identify you personally. Detailed information on the subject of data protection can be found in our privacy policy listed below this text.
Data Collection on Our Website
Who is responsible for data collection on this website?
Data processing on this website is carried out by the website operator. You can find their contact details in the legal notice (Impressum) of this website.
How do we collect your data?
Your data is collected in part by you providing it to us. This may be, for example, data you enter into a contact form. Other data is collected automatically when you visit the website by our IT systems. This is primarily technical data (e.g. internet browser, operating system or time of page access). This data is collected automatically as soon as you enter our website.
What do we use your data for?
Some of the data is collected to ensure error-free provision of the website. Other data may be used to analyse your user behaviour.
What rights do you have regarding your data?
You have the right at any time to receive free information about the origin, recipient and purpose of your stored personal data. You also have the right to request the correction, blocking or deletion of this data. For this and other questions on the subject of data protection, you can contact us at any time at the address given in the legal notice. In addition, you have the right to lodge a complaint with the competent supervisory authority.
Analytics Tools and Third-Party Tools
When you visit our website, your browsing behaviour may be statistically analysed. This is done primarily with cookies and with so-called analysis programs. The analysis of your browsing behaviour is generally carried out anonymously; the browsing behaviour cannot be traced back to you. You can object to this analysis or prevent it by not using certain tools. Detailed information on this can be found in the following privacy policy.
2. General Information and Mandatory Disclosures
Data Protection
The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this privacy policy.
When you use this website, various personal data is collected. Personal data is data that can be used to identify you personally. This privacy policy explains what data we collect and what we use it for. It also explains how and for what purpose this is done.
We would like to point out that data transmission over the internet (e.g. when communicating by e-mail) may have security vulnerabilities. Complete protection of data against access by third parties is not possible.
Information on the Responsible Party
The party responsible for data processing on this website is:
travianet GmbH
Stadtfeldstraße 16
94469 Deggendorf
Telefon: +49 (0) 991 / 29 67 - 0
E-Mail: datenschutz@travianet.de
The responsible party is the natural or legal person who, alone or jointly with others, decides on the purposes and means of processing personal data (e.g. names, e-mail addresses, etc.).
Revocation of Your Consent to Data Processing
Many data processing operations are only possible with your express consent. You can revoke consent you have already given at any time. An informal notification by e-mail to us is sufficient for this purpose. The lawfulness of the data processing carried out until the revocation remains unaffected by the revocation.
Right to Lodge a Complaint with the Competent Supervisory Authority
In the event of breaches of data protection law, the data subject has the right to lodge a complaint with the competent supervisory authority. The competent supervisory authority for data protection matters is the data protection commissioner of the federal state in which our company is based. A list of data protection commissioners and their contact details can be found at the following link: www.bfdi.bund.de .
Right to Data Portability
You have the right to have data that we process automatically on the basis of your consent or in fulfilment of a contract handed over to you or to a third party in a standard, machine-readable format. If you request the direct transfer of the data to another controller, this will only be done to the extent that it is technically feasible.
SSL and/or TLS Encryption
This site uses SSL and/or TLS encryption for security reasons and to protect the transmission of confidential content, such as orders or enquiries that you send to us as the site operator. You can recognise an encrypted connection by the fact that the address line of the browser changes from “http://” to “https://” and by the lock symbol in your browser line. When SSL and/or TLS encryption is activated, the data you transmit to us cannot be read by third parties.
Encrypted Payment Transactions on This Website
If there is an obligation to transmit your payment data (e.g. account number for direct debit) to us after the conclusion of a fee-based contract, this data is required for payment processing. Payment transactions using common payment methods (Visa/MasterCard, direct debit) are processed exclusively via an encrypted SSL and/or TLS connection. With encrypted communication, your payment data that you transmit to us cannot be read by third parties.
Information, Blocking, Deletion
Within the framework of the applicable statutory provisions, you have the right at any time to free information about your stored personal data, its origin and recipients and the purpose of data processing and, if applicable, the right to correction, blocking or deletion of this data. For this and other questions on the subject of personal data, you can contact us at any time at the address given in the legal notice.
Objection to Promotional E-Mails
The use of contact data published as part of the obligation to provide a legal notice for the purpose of sending unsolicited advertising and information materials is hereby objected to. The operators of the pages expressly reserve the right to take legal action in the event of the unsolicited sending of advertising information, such as through spam e-mails.
3. Data Protection Officer
Statutory Data Protection Officer
We have appointed a data protection officer for our company:
Frau Regina Stoiber
Datenbeschützerin Regina Stoiber GmbH
Unterer Sand 9
94209 Regen
Telefon: 099 21 / 906 27 20
E-Mail: travianet.dsb@datenbeschuetzerin.de
4. Data Collection on Our Website
Cookies
The internet pages partly use so-called cookies. Cookies do not cause any damage to your computer and do not contain viruses. Cookies serve to make our offer more user-friendly, effective and secure. Cookies are small text files that are stored on your computer and saved by your browser.
Most of the cookies we use are so-called “session cookies”. They are automatically deleted after your visit ends. Other cookies remain stored on your end device until you delete them. These cookies enable us to recognise your browser on your next visit.
You can set your browser to inform you about the setting of cookies and to allow cookies only in individual cases, to exclude the acceptance of cookies for certain cases or in general, and to activate the automatic deletion of cookies when the browser is closed. If cookies are deactivated, the functionality of this website may be restricted.
Cookies that are required for the execution of the electronic communication process or for the provision of certain functions desired by you are stored on the basis of Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in the storage of cookies for the technically error-free and optimised provision of its services. Insofar as other cookies (e.g. cookies for analysing your browsing behaviour) are stored, these are dealt with separately in this privacy policy.
Server Log Files
The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:
- Browser type and browser version
- Operating system used
- Referrer URL
- Hostname of the accessing computer
- Time of the server request
- IP address
This data is not merged with other data sources. The collection of this data is based on Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in the technically error-free presentation and optimisation of its website – for this purpose, the server log files must be recorded.
Processing of Data (Customer and Contract Data)
We collect, process and use personal data only insofar as they are necessary for the establishment, content arrangement or amendment of the legal relationship (inventory data). This is done on the basis of Art. 6 para. 1 lit. b GDPR, which permits the processing of data for the fulfilment of a contract or pre-contractual measures. We collect, process and use personal data about the use of our internet pages (usage data) only insofar as this is necessary to enable the user to use the service or to bill for it.
The collected customer data will be deleted after completion of the order or termination of the business relationship. Statutory retention periods remain unaffected.
Data Transmission upon Conclusion of a Contract for Online Shops, Retailers and Mail-Order Goods
We only transmit personal data to third parties if this is necessary in the context of contract processing, for example to companies entrusted with the delivery of goods or the credit institution entrusted with payment processing. Further transmission of the data does not take place or only if you have expressly consented to the transmission. Your data will not be passed on to third parties without your express consent, for example for advertising purposes. The basis for data processing is Art. 6 para. 1 lit. b GDPR, which permits the processing of data for the fulfilment of a contract or pre-contractual measures.
Data Transmission upon Conclusion of a Contract for Services and Digital Content
We only transmit personal data to third parties if this is necessary in the context of contract processing, for example to the credit institution entrusted with payment processing. Further transmission of the data does not take place or only if you have expressly consented to the transmission. Your data will not be passed on to third parties without your express consent, for example for advertising purposes. The basis for data processing is Art. 6 para. 1 lit. b GDPR, which permits the processing of data for the fulfilment of a contract or pre-contractual measures.